4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 12/29/2021
Customer Review
The office and maintenance staff are very friendly. If I call maintenance the response is very quick. People are friendl...
The office and maintenance staff are very friendly. If I call maintenance the response is very quick. People are friendly and always say hello in the hallway and garage.
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By: Patricia D.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/29/2021
Customer Review
Management and maintenance staff at the community are super friendly & quickly respond to maintenance issues. Senad was ...
Management and maintenance staff at the community are super friendly & quickly respond to maintenance issues. Senad was super helpful.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/28/2021
Customer Review
It has been wonderful living at Jack Flats! We love our unit, and any issue we have had has been rectified immediately. ...
It has been wonderful living at Jack Flats! We love our unit, and any issue we have had has been rectified immediately. The maintenance team is amazing, the best out of anywhere I have ever lived. Al and Senad are knowledgeable and friendly, and genuinely care about fixing any issues that arise.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/07/2021
Customer Review
Both Senad and Al are a pleasure to work with they are very friendly, courteous and always professional.
Both Senad and Al are a pleasure to work with they are very friendly, courteous and always professional.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/06/2021
Customer Review
I am so pleased with the responsiveness of the Jack Flats maintenance team. Whether it's to swap in batteries for a chir...
I am so pleased with the responsiveness of the Jack Flats maintenance team. Whether it's to swap in batteries for a chirping smoke detector or to fix a hot water issue, they are so fast, so friendly and so professional. They are one of the reasons we really enjoy living here - shout out to Senad and Al!
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/04/2021
Customer Review
Great space, great management. Can't beat it.
Great space, great management. Can't beat it.
By: Will K.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/19/2021
Customer Review
Maintenance guys at Jack Flats are wonderful. Siad and Al are wonderful.
Maintenance guys at Jack Flats are wonderful. Siad and Al are wonderful.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/14/2021
Customer Review
JackFlats is a wonderful environment. The staff is very friendly and helpful. The property is well maintained and its a ...
JackFlats is a wonderful environment. The staff is very friendly and helpful. The property is well maintained and its a safe place to live! Oh
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/14/2021
Customer Review
Amazing maintenance team and community
Amazing maintenance team and community
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 09/28/2021
Customer Review
A well kept friendly place
A well kept friendly place
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 09/26/2021
Customer Review
The folks who keep this property running, from front office to maintenance, are amazing, attentive, warm, professional a...
The folks who keep this property running, from front office to maintenance, are amazing, attentive, warm, professional and caring! Thats my honest experience!!
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 09/23/2021
Customer Review
Jack Flats by Windsor has proved to be the best place I could have selected to move to. Im always amazed at the lengths ...
Jack Flats by Windsor has proved to be the best place I could have selected to move to. Im always amazed at the lengths the office and maintenance staffs will go to, to make sure your experience living here is the best it can be. This was the right move for me.
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By: Diane S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 09/22/2021
Customer Review
We waited on a wait list to get into Jack Flats; it was well worth the wait and we absolutely love our apartment in the ...
We waited on a wait list to get into Jack Flats; it was well worth the wait and we absolutely love our apartment in the old mill building. It has so much character.
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By: Earl K.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 09/19/2021
Customer Review
Living here feels like home. The apartment is spacious, the interior hallways are always being cleaned and smell fresh. ...
Living here feels like home. The apartment is spacious, the interior hallways are always being cleaned and smell fresh. The swimming pool is an excellent amenity along with valet trash pickup and concierge package. The location next to the Middlesex Fells makes it really special place to live. And most importantly, the staff are friendly, helpful, responsive and professional.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 09/16/2021
Customer Review
Friendly and helpful staff.
Friendly and helpful staff.
By: Garlen S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 09/15/2021
Customer Review
The staff is always available and responds rapidly to any and all requests. It has made our transition from homeowner to...
The staff is always available and responds rapidly to any and all requests. It has made our transition from homeowner to tenant a comfortable experience.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 09/10/2021
Customer Review
I enjoy living here. Management and maintenance very responsive. Facilities are very nice.
I enjoy living here. Management and maintenance very responsive. Facilities are very nice.
By: Lorraine K.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 09/09/2021
Customer Review
The two maintenance associates are courteous responsive and knowledgeable. They go out of their way to take care of the ...
The two maintenance associates are courteous responsive and knowledgeable. They go out of their way to take care of the residents. They are a great asset to the community.
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By: Irene S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 09/03/2021
Customer Review
We are so pleased with our experience moving into Jack Flats. The apartment is beautiful and the management team is extr...
We are so pleased with our experience moving into Jack Flats. The apartment is beautiful and the management team is extremely responsive to any questions weve had. Would recommend the property (and great team) to anyone seeking an apartment in the area.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 09/02/2021
Customer Review
From the initial call I made inquiring about apartment availability to me signing the lease and physically moving in, my...
From the initial call I made inquiring about apartment availability to me signing the lease and physically moving in, my experience has been fantastic! I've been super impressed with the warm and accommodating management and maintenance staff. The community is friendly and location to downtown Melrose is great. I couldn't recommend Jack Flats more!
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By: Thomas M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 09/01/2021
Customer Review
Al and Sinad are always kind and professional. Their response time is fantastic.
Al and Sinad are always kind and professional. Their response time is fantastic.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 08/31/2021
Customer Review
I have been here almost 6 years.The property is immaculate and well manicured.The office management are easily accessibl...
I have been here almost 6 years.The property is immaculate and well manicured.The office management are easily accessible and will do all the can you help and are extremely friendly.The maintenance staff are superb and all friendly and are here almost the minute you call them.Lastly I feel extremely safe on all parts of property day or night with lighting and while walking.
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By: Joanne B.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 08/24/2021
Customer Review
Friendly and professional staff, very responsive to maintenance issues, well-maintained property (cleanliness)
Friendly and professional staff, very responsive to maintenance issues, well-maintained property (cleanliness)
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 08/23/2021
Customer Review
I personally think Ive found the best place for me to live. I enjoy the location in relation to my son and his family,, ...
I personally think Ive found the best place for me to live. I enjoy the location in relation to my son and his family,, I appreciate the events and social gatherings here, and the the maintenance is spot on. I find Jack Flats by Windsor to be over the top in the way they bend over backwards to please people. This is a true community, not just an apartment complex.
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By: Diane S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 07/20/2021
Customer Review
On-site maintenance is always super quick, friendly, and helpful!
On-site maintenance is always super quick, friendly, and helpful!
By: Douglas O.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 06/29/2021
Customer Review
Clean, quiet and very friendly environment. Love the pool and valet trash services - added bonuses!
Clean, quiet and very friendly environment. Love the pool and valet trash services - added bonuses!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 06/24/2021
Customer Review
I have lived in several different managed properties and Jack Flats by Windsor by FAR is the best managed all around!
I have lived in several different managed properties and Jack Flats by Windsor by FAR is the best managed all around!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 06/24/2021
Customer Review
Great units and amenities with friendly & responsive management. Worth it if you have a pet. Can seem pricey but youre p...
Great units and amenities with friendly & responsive management. Worth it if you have a pet. Can seem pricey but youre paying for what you get e.g. extremely pet-friendly, clean, newer renovation, etc.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 06/23/2021
Customer Review
jack flats is the best place I've ever lived I love i, the service is great and the gentlemen at the office and the envi...
jack flats is the best place I've ever lived I love i, the service is great and the gentlemen at the office and the environmental are nice and respectful.
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By: Carlo E.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 06/14/2021
Customer Review
Maintenance was very prompt and super helpful! :)
Maintenance was very prompt and super helpful! :)
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 06/07/2021
Customer Review
Maintenance is always kind, professional and efficient.
Maintenance is always kind, professional and efficient.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 05/28/2021
Customer Review
I find Jack Flats by Windsor to be the perfect place for me. Im 1.25 miles from my family which i consider extremely imp...
I find Jack Flats by Windsor to be the perfect place for me. Im 1.25 miles from my family which i consider extremely important to me. I am very pleased with Ian and Jeff in management. They simply cannot do enough for you and definitely have bent over backwards for me. Maintenance is fast, friendly, knowledgeable and very clean. I have nothing but praise for the Community in general.
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By: Diane S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 05/27/2021
Customer Review
Everyone who works at the community is great!
They provide the help and beyond; I really appreciate that!
Everyone who works at the community is great!
They provide the help and beyond; I really appreciate that!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 05/25/2021
Customer Review
Very satisfied. I like the location, outdoor space, and it's a good community.
Very satisfied. I like the location, outdoor space, and it's a good community.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 05/25/2021
Customer Review
I feel very lucky to have chosen Jack Flats as my home. The buildings are so well maintained and they are constantly bei...
I feel very lucky to have chosen Jack Flats as my home. The buildings are so well maintained and they are constantly being cleaned. But most importantly, the office staff and maintenance team are all so professional and responsive. They make it so easy and enjoyable to live here.
Barbara
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 05/24/2021
Customer Review
Ian from the Leasing Office was excellent to work with. He was very welcoming and also very attentive and responsive to ...
Ian from the Leasing Office was excellent to work with. He was very welcoming and also very attentive and responsive to any questions I had in the process.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 05/12/2021
Customer Review
Senad was so helpful and a pleasure to interact with - he made my day yesterday. Our fire alarm battery was low and it w...
Senad was so helpful and a pleasure to interact with - he made my day yesterday. Our fire alarm battery was low and it was beeping and Senad showed up so quickly and cheerfully. We also had an issue with one of our rugs leading into the bathroom and he took a look at the issue and communicated his plan to solve it (with options A, B, and C depending on what the problem was) and assured me it would be fixed quickly. He did some trouble shooting and fixed immediately solved the issue. It had been so annoying for months and we wish wed just asked sooner. Thank you, Senad!
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By: Mary C.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 05/08/2021
Customer Review
Service was prompt and professional and delivered with a great attitude
Service was prompt and professional and delivered with a great attitude
By: Gary P.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 05/05/2021
Customer Review
Senad of the Jack Flats maintenance department is one of the friendliest, most helpful people Ive met. Hes always smilin...
Senad of the Jack Flats maintenance department is one of the friendliest, most helpful people Ive met. Hes always smiling (even through a mask) and courteous, while also efficiently solving the issue at hand.
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By: Corban M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 05/05/2021
Customer Review
I really enjoy,Living at Jack Flats by Windsor.
The office crew are the most friendly reliable honest and capable of ma...
I really enjoy,Living at Jack Flats by Windsor.
The office crew are the most friendly reliable honest and capable of making any residents stay here a Great one, The maintenance crew men are impeccable, really give them all two
I really give this place a thumbs up for any age group or pet lover to enjoy life
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By: Marie S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 04/25/2021
Customer Review
The maintenance crew and leasing crew are super friendly and helpful. Very easy to approach and reach out to if you have...
The maintenance crew and leasing crew are super friendly and helpful. Very easy to approach and reach out to if you have any issues.
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By: Laura E.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 04/22/2021
Customer Review
Very responsive, professional, friendly, and quick.
Very responsive, professional, friendly, and quick.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 04/21/2021
Customer Review
I have been in this apartment for 4 years. The premises have never looked as they do today. While I have always enjoyed ...
I have been in this apartment for 4 years. The premises have never looked as they do today. While I have always enjoyed the management here, the current team is the best including maintenance personnel.
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By: Mary P.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 04/14/2021
Customer Review
I cant say enough about your maintenance staff your very lucky to have such intelligent knowledgable people in your empl...
I cant say enough about your maintenance staff your very lucky to have such intelligent knowledgable people in your employment
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By: Stephen M.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 04/02/2021
Customer Review
Very clean, nice amenities, aparment is renovated, high ceilings and all updated
Very clean, nice amenities, aparment is renovated, high ceilings and all updated
By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 03/31/2021
Customer Review
Jack Flats is a great place to live! I think they genuinely like helping residents find comfortable homes on their prope...
Jack Flats is a great place to live! I think they genuinely like helping residents find comfortable homes on their properties.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 03/24/2021
Customer Review
Living at Jack Flats fort he past six years has been a pure pleasure for me. You do not get the feeling youre living in ...
Living at Jack Flats fort he past six years has been a pure pleasure for me. You do not get the feeling youre living in a complex but community. The residents are friendly and helpful. The guys in the office, Ian and Jeff, are over the top helpful and will bend over backwards to help you out with anything. I cannot imagine living any place else other than here. I love it here.
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By: Diane S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 03/12/2021
Customer Review
Jack Flats by Windsor is my favorite place I have ever lived, no contest. The outdoor sitting area is a perfect spot to ...
Jack Flats by Windsor is my favorite place I have ever lived, no contest. The outdoor sitting area is a perfect spot to relax with friends when the weather is nice. The pool is a good summer lunch spot, and the dog park is convenient for my dog to have fun.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 03/05/2021
Customer Review
We love living at Jack Flats. Very courteous and attentive staff. If we ever have an issue they are quick to work with u...
We love living at Jack Flats. Very courteous and attentive staff. If we ever have an issue they are quick to work with us on a solution.
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By: Lindsay S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 03/05/2021
Customer Review
Beautiful apartments throughout the 4 buildings. Ive been living in the Mill style building with exposed brick and super...
Beautiful apartments throughout the 4 buildings. Ive been living in the Mill style building with exposed brick and super high ceilings and we just absolutely love it! Great amenities and friendly staff as well!
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By: Thomas K.
Source: Kingsley
